Contact Us

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Brooklyn, New York
USA

9173797791

Policies + Caring for your Pieces

For information on production time, shipping + handling, repairs, and returns please take a look at our list of policies. 

 

returns + exchanges

All jewelry and objects are custom and handmade to order. Because of this, we cannot accept full returns. If you are not happy with your piece, we can accept it back within 30 days of purchase in exchange for store credit to be used within 1 year of the return. 

sizing + repairs

Should your jewelry not fit quite right or have any need for a repair, please contact us directly and we’ll be happy to fix it for you! Additional cost is assessed on a case-by-case basis. 

materials

All pieces are made using 100% recycled sterling silver, 14 karat yellow gold, and brass sourced in New York City. *Please note that brass sensitivities are common and not everyone is comfortable wearing brass.

wholesale

For wholesale inquiries, please email us directly to hello@manuelastalman.com.

shipping + handling

All jewelry and objects are custom and handmade to order. Because of this, please allow 2 to 3 weeks for delivery. Should you need your piece sooner, please get in touch with us directly to hello@manuelastalman.com and we will do our absolute best to accommodate you.

Pieces are shipped in custom packaging and ready to gift. Should you want to include a gift note, enter it at checkout and it will be included. We ship via USPS Priority Mail. Please get in touch with us directly to hello@manuelastalman.com if you wish to expedite shipping. 

Our website does not currently take international orders, but we love shipping worldwide! If you are ordering from out of the United States, please email us directly to hello@manuelastalman.com and we will invoice you directly.

caring for your pieces

Metal is reactive and will naturally get richer in color and oxidize as it is worn. To keep your pieces looking good as new, avoid chemicals, water, lotions and oils and store your pieces in a cool, dry place. 14k yellow gold will generally get deeper in color, while sterling silver and brass will oxidize and get darker.